Features

Everything you need to run a modern service business — under your brand.

Koydo Service OS bundles the tools that competitors charge for separately into a single platform. Here's what your customers see, what you run on, what ships day one, and what's coming next.

What your customers see

A real branded app — not a portal.

Every customer touchpoint runs through an app on their home screen with your name on it. That’s the Koydo difference: when a customer says they used ‘the app,’ they mean yours.

  • Branded iOS + Android customer app

    What this means for you: Your name, your logo, your icon on the customer’s home screen. Every booking, every push, every payment looks like yours — because it is.

  • Live tech tracking on Google Maps

    What this means for you: Customers see your tech approaching with a live ETA. Cuts the "where is the tech?" call by ~80% and lifts on-time NPS.

  • Push notifications + SMS reminders

    What this means for you: Pre-arrival, post-job, review request, and rebook windows — all from your brand, not from a third party.

  • Automated review collection

    What this means for you: Google + Yelp deep links sent at the perfect moment. Operators on Koydo see review velocity rise 3–5x in the first quarter.

What you run your business with

One dashboard, one bill, one platform.

Booking, dispatch, payments, customer database, Comfort Club, brand showcase — all in one place. Stop paying for two tools that don’t talk to each other.

  • In-app booking and dispatch

    What this means for you: Customers book directly inside your app — no HouseCall Pro redirect, no external checkout page. You own the conversion.

  • Stripe-powered tap-to-pay invoicing

    What this means for you: Apple Pay, Google Pay, and card-on-file built in. Stripe charges 2.9% + 30¢ direct to your account — no Koydo markup.

  • Customer database + CRM

    What this means for you: Every job, every payment, every membership — all in one place. CSV import on day one so you bring your full book of customers across.

  • Comfort Club / membership billing

    What this means for you: Recurring revenue on Stripe with built-in renewal queues. NewRise projects $30K MRR at 200 members.

  • Equipment & brand showcase

    What this means for you: Carriers, certifications, and trade brands on the homepage of your app — the trust signals operators tell us close 6-figure remodels.

  • Crew seats and dispatch

    What this means for you: Solo: 1 seat. Crew: 10 seats. Multi: unlimited. No surprise per-user surcharges that competitors use to push you up a tier.

What you get from day one

A full digital presence in 14 days.

App Store + Google Play submission, custom-domain marketing site, and a 30-day launch guarantee.

  • App Store + Google Play submission

    What this means for you: White-glove submission under your business name. We handle the developer-account paperwork on Solo and Crew, and you keep the listing on Multi.

  • Marketing site on a custom domain

    What this means for you: Mobile-first Next.js marketing site at yourcompany.com. Built for SEO and Google Business profile from day one.

  • 14-day launch cycle

    What this means for you: From kickoff to live on both stores in about two weeks. We refund the setup fee in full if Apple and Google haven’t approved you within 30 days.

What's coming

The roadmap we’re shipping next.

These features are on the Koydo roadmap and will land for existing customers without a price increase.

  • AI dispatch suggestions

    What this means for you: Pre-fill the next-best-tech for each job using historical close-rate and travel-time signals. Internal alpha now, customer rollout target Q3 2026.

  • Voice booking

    What this means for you: Customers tap a mic in your app and describe the issue — we transcribe, classify, and pre-schedule.

  • Financing integration

    What this means for you: Native HFS / GreenSky / Wisetack offers inside the booking flow so the high-ticket replace job closes on the same call.

See it on a real shop

NewRise Heating & Cooling launched on Koydo Service OS in 14 days. The whole stack is live — and the codebase is public.